Get in touch
Tell us what you need and we'll route you to the right place: product questions, plans and billing, or a sales conversation about rolling FCOS out to your team.
How to reach FCOS
Plans and upgrades
Sign in and use the upgrade path from your dashboard.
Billing and seats
Your company admin manages billing and seats from the workspace dashboard.
What FCOS support and sales actually cover
Product & onboarding
Setting up your workspace, importing products, and structuring ingredient and nutrition data correctly the first time.
Market formats
Which label layout fits your target market — India (FSSAI), Gulf & GCC, USA (FDA), Europe, or Australia/NZ (FSANZ) — and how to add more.
Plans, billing & rollout
Upgrading a plan, adding reviewer seats, or planning a multi-brand or multi-market rollout with your team.
Exports & review
Trouble with a PDF export, a stuck review step, or a label that looks wrong for the market you selected.
Common questions
What can I ask FCOS support about?
Product questions, onboarding, nutrition label formats for India (FSSAI), Gulf & GCC, USA (FDA), Europe, and Australia/NZ (FSANZ), account access, and export or PDF issues. Existing customers get the fastest answer through the in-app help in their workspace.
Can I try FCOS before talking to anyone?
Yes. The free experience lets you add ingredients, pick a target market, and see a live nutrition label with no account and no sales call required.
How do I upgrade my plan or ask about pricing for my team?
Sign in and use the upgrade path from your dashboard. For multi-market rollouts or a team of several reviewers, mention that in the upgrade flow and we surface the right option there.
Who do I contact about billing on my account?
Your company admin manages billing and seats from the workspace dashboard. If you are the admin and something looks wrong, reach us using the email on this page.
Legal documents: Terms and Privacy Policy.
Not ready to talk yet?
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